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Does BergFit have vegan options?At present, we regret to inform you that BergFit's Protein Packs do not include any vegan options. We understand and appreciate the growing demand for plant-based alternatives, and we are actively working towards expanding our offerings to cater to a wider range of dietary preferences.
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Can the payment be done via cash?For your convenience and security, we require all payments to be made through our secure online payment platform. Rest assured that when providing your credit card information, we prioritize the protection of your data. Our robust security measures ensure that your information remains completely secure throughout the transaction process.
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What are the portion sizes?At BergFit, we maintain consistent portion sizes for each Protein Pack we offer. To provide transparency and assist you in making informed choices, the portion sizes for our Protein Packs are clearly listed on the dedicated page for each pack.
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What areas do you deliver to?We offer free delivery across the entire GTA, and in the near future, we will be extending our reach to encompass additional cities within Ontario. Stay tuned for exciting expansion updates in the coming months!
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How long do the meals last in the fridge?Our Protein Packs are designed to maintain freshness and quality, allowing you flexibility in enjoying your meals. When stored in the refrigerator, our Protein Packs stay fresh for up to 2 weeks, ensuring you have ample time to savor each delicious bite. For extended storage options, you can freeze the Protein Packs, where they remain fresh for up to 1 month.
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Are there any pick up option for the Protein Packs?We currently do not have a pick up location so all the deliveries are done for free in the given delivery radius.
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What type of oil is the food cooked in?All of our meals are cooked in vegetable oil however olive oil may be added to salads if specified.
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Is all the meat Halal?Yes, all of the meat used in our meals is Halal.
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Can you leave the order at my door if I'm not home?Absolutely! Our dedicated delivery drivers are committed to providing a seamless and contactless delivery experience. They will leave your order at your designated location, be it your doorstep or preferred spot, and to offer further peace of mind, they will even send you a picture as confirmation of delivery.
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If I order now, when will I get my delivery?To ensure a timely delivery, we kindly request that you place your order before 8am on Thursday. By doing so, you can expect to receive your order the following Sunday, conveniently scheduled between 10am and 2pm.
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Can you change your subscription plan?Yes, you can simple choose the subscription plan that you would like to switch to. Once you pay for your new subscription plan your previous plan will be canceled.
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How can you cancel a subscription?To cancel your subscription you can simply follow the steps below: Log in to BergFit. Click your member profile at the top of the site. Click My Subscriptions in the drop-down menu. Click the More Actions arrow next to your plan. Click Cancel Subscription. Click Yes, Cancel to confirm.
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How many times are deliveries done in a week?Deliveries are done once a week but we are working on making it twice a week.
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When do I have to place my order?All orders must be placed before Thursday 8am in order to be processed and be delivered to you by the following Sunday.
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When are the Protein Packs delivered?Our delivery schedule is set for Sunday mornings, ensuring that your meals arrive between 10 am and 2 pm. For our valued premium members residing in Brampton, we offer an exclusive 2-day delivery service. We're excited to also share that this convenient 2-day delivery option will soon be extended to other GTA cities, providing the same benefits to our premium members in the months ahead.
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What type of meats do you have in the meals?Currently, we exclusively offer chicken breast in our meals to provide you with a lean and low-fat source of protein. Chicken breast is renowned for its nutritional profile, being an excellent choice for those seeking a healthier and leaner protein option.
-
What is a Protein Pack?A Protein Pack is exclusively crafted from a selection of premium meat sources, each prepared using a variety of culinary techniques. This meticulous approach allows us to deliver unparalleled flavor profiles and a rich protein content within our hermetically sealed, airtight packaging.
-
Where do I check the macros of each Protein Pack?For detailed macro information about each Protein Pack, you can conveniently refer to our website. Macros are clearly listed both in the store and on the individual product pages. Clicking on a specific Protein Pack will also grant you access to comprehensive ingredient details.
-
Does BergFit have vegan options?At present, we regret to inform you that BergFit's Protein Packs do not include any vegan options. We understand and appreciate the growing demand for plant-based alternatives, and we are actively working towards expanding our offerings to cater to a wider range of dietary preferences.
-
Can the payment be done via cash?For your convenience and security, we require all payments to be made through our secure online payment platform. Rest assured that when providing your credit card information, we prioritize the protection of your data. Our robust security measures ensure that your information remains completely secure throughout the transaction process.
-
What are the portion sizes?At BergFit, we maintain consistent portion sizes for each Protein Pack we offer. To provide transparency and assist you in making informed choices, the portion sizes for our Protein Packs are clearly listed on the dedicated page for each pack.
-
What areas do you deliver to?We offer free delivery across the entire GTA, and in the near future, we will be extending our reach to encompass additional cities within Ontario. Stay tuned for exciting expansion updates in the coming months!
-
How long do the meals last in the fridge?Our Protein Packs are designed to maintain freshness and quality, allowing you flexibility in enjoying your meals. When stored in the refrigerator, our Protein Packs stay fresh for up to 2 weeks, ensuring you have ample time to savor each delicious bite. For extended storage options, you can freeze the Protein Packs, where they remain fresh for up to 1 month.
-
Are there any pick up option for the Protein Packs?We currently do not have a pick up location so all the deliveries are done for free in the given delivery radius.
-
What type of oil is the food cooked in?All of our meals are cooked in vegetable oil however olive oil may be added to salads if specified.
-
Is all the meat Halal?Yes, all of the meat used in our meals is Halal.
-
Can you leave the order at my door if I'm not home?Absolutely! Our dedicated delivery drivers are committed to providing a seamless and contactless delivery experience. They will leave your order at your designated location, be it your doorstep or preferred spot, and to offer further peace of mind, they will even send you a picture as confirmation of delivery.
-
If I order now, when will I get my delivery?To ensure a timely delivery, we kindly request that you place your order before 8am on Thursday. By doing so, you can expect to receive your order the following Sunday, conveniently scheduled between 10am and 2pm.
-
Can you change your subscription plan?Yes, you can simple choose the subscription plan that you would like to switch to. Once you pay for your new subscription plan your previous plan will be canceled.
-
How can you cancel a subscription?To cancel your subscription you can simply follow the steps below: Log in to BergFit. Click your member profile at the top of the site. Click My Subscriptions in the drop-down menu. Click the More Actions arrow next to your plan. Click Cancel Subscription. Click Yes, Cancel to confirm.
-
How many times are deliveries done in a week?Deliveries are done once a week but we are working on making it twice a week.
-
When do I have to place my order?All orders must be placed before Thursday 8am in order to be processed and be delivered to you by the following Sunday.
-
When are the Protein Packs delivered?Our delivery schedule is set for Sunday mornings, ensuring that your meals arrive between 10 am and 2 pm. For our valued premium members residing in Brampton, we offer an exclusive 2-day delivery service. We're excited to also share that this convenient 2-day delivery option will soon be extended to other GTA cities, providing the same benefits to our premium members in the months ahead.
-
What type of meats do you have in the meals?Currently, we exclusively offer chicken breast in our meals to provide you with a lean and low-fat source of protein. Chicken breast is renowned for its nutritional profile, being an excellent choice for those seeking a healthier and leaner protein option.
-
What is a Protein Pack?A Protein Pack is exclusively crafted from a selection of premium meat sources, each prepared using a variety of culinary techniques. This meticulous approach allows us to deliver unparalleled flavor profiles and a rich protein content within our hermetically sealed, airtight packaging.
-
Where do I check the macros of each Protein Pack?For detailed macro information about each Protein Pack, you can conveniently refer to our website. Macros are clearly listed both in the store and on the individual product pages. Clicking on a specific Protein Pack will also grant you access to comprehensive ingredient details.
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